The short version. The counters count by type, so photos plus documents won’t always add up to your total files.
Why the numbers don’t add up
A file is counted once as a file, and separately in its type bucket. Anything that isn’t a photo or a document — an archive, a spreadsheet, a video — lands in the total without landing in either of the two counts people look at.Moving files between folders
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Distribution Groups
Who gets things automatically.
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And the record of what was delivered.