> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dirtview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting a signature before you leave the site

> Signing on the phone, what an unsigned ticket is worth, and how to attach photo evidence with it.

export const Video = ({id, title, runtime, url}) => {
  const meta = VIDEOS[id] || ({});
  const label = title || meta.title || "Tutorial video";
  const length = runtime || meta.runtime || "";
  const track = meta.track || "";
  const src = toEmbedUrl(url || meta.url);
  const frame = {
    position: "relative",
    width: "100%",
    paddingTop: "56.25%",
    borderRadius: "10px",
    overflow: "hidden",
    background: "rgba(127,127,127,0.09)",
    border: src ? "1px solid rgba(127,127,127,0.24)" : "1px dashed rgba(127,127,127,0.42)"
  };
  const fill = {
    position: "absolute",
    inset: 0,
    width: "100%",
    height: "100%",
    border: 0
  };
  const center = {
    position: "absolute",
    inset: 0,
    display: "flex",
    flexDirection: "column",
    alignItems: "center",
    justifyContent: "center",
    gap: "10px",
    padding: "24px",
    textAlign: "center"
  };
  const idBadge = {
    fontFamily: "ui-monospace, SFMono-Regular, Menlo, monospace",
    fontSize: "12px",
    letterSpacing: "0.06em",
    padding: "2px 8px",
    borderRadius: "4px",
    background: "rgba(184,82,40,0.14)",
    color: "#B85228",
    fontWeight: 600
  };
  const caption = {
    display: "flex",
    flexWrap: "wrap",
    alignItems: "center",
    gap: "8px",
    marginTop: "8px",
    fontSize: "13px",
    opacity: 0.66,
    fontFamily: "ui-monospace, SFMono-Regular, Menlo, monospace"
  };
  return <div style={{
    margin: "0 0 28px"
  }}>
      <div style={frame}>
        {src ? <iframe style={fill} src={src} title={label} frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture" allowFullScreen /> : <div style={center}>
            <svg width="44" height="44" viewBox="0 0 44 44" fill="none" aria-hidden="true">
              <circle cx="22" cy="22" r="20" stroke="currentColor" strokeOpacity="0.28" strokeWidth="2" />
              <path d="M18 15.5L29 22L18 28.5V15.5Z" fill="currentColor" fillOpacity="0.32" />
            </svg>
            <div style={{
    fontWeight: 600,
    fontSize: "15px",
    maxWidth: "36ch",
    lineHeight: 1.35
  }}>{label}</div>
            <div style={{
    fontSize: "13px",
    opacity: 0.6
  }}>
              Video coming soon{length ? " · " + length : ""}
            </div>
          </div>}
      </div>
      <div style={caption}>
        {id ? <span style={idBadge}>{id}</span> : null}
        {length ? <span>{length}</span> : null}
        {track ? <span>{track} track</span> : null}
      </div>
    </div>;
};

<Video id="60.3" />

<Warning>
  **An unsigned ticket is an assertion.** A signed ticket is an agreement. Signed the same day, on site, by the person who directed the work — that's the whole game.
</Warning>

## Get it signed

<Steps>
  <Step title="Finish the ticket on the spot">
    Labor, material, description, photos. Don't hand somebody a half-filled ticket to sign.
  </Step>

  <Step title="Hand them your phone">
    They sign with a finger, on the ticket, in DirtView.
  </Step>

  <Step title="Check the photos are attached">
    Before-condition photos with the ticket, not in your camera roll.
  </Step>

  <Step title="Submit it">
    Now the office has it, today.
  </Step>
</Steps>

## If they won't sign

It happens. Don't let it stop the record:

* Submit the ticket anyway, unsigned.
* Note **who** you asked and **when**, in the description.
* Tell your PM the same day.

An unsigned ticket with a contemporaneous note about who declined to sign is far better than no ticket.

## Next

<CardGroup cols={2}>
  <Card title="Approving tickets" icon="circle-check" href="/tm-tickets/approve-tickets">
    What happens back at the office.
  </Card>

  <Card title="Working in Spanish" icon="language" href="/help/languages">
    The whole app, including this screen.
  </Card>
</CardGroup>
